Shipping policy
Shipping policy
At Supply, we're committed to fast, reliable, and affordable shipping on all your LED lighting solutions. Whether you're upgrading your home, warehouse, or office, we've made it simple to get the energy-efficient LED products you need, delivered straight to your door.
Free shipping
We offer free shipping on orders of $199 or more.
Shipping costs are calculated at checkout and are based on:
- Total weight of your LED products
- Quantity of items in your order
Some heavy or oversized LED fixtures may require separate shipping, which will incur a standard flat rate.
Order cancellations and customer support
Need to cancel an order or make changes to your shipment? Our support team is here to help. Please contact us during normal business hours for immediate assistance.
Express and overnight delivery
- Orders placed after 10:00 AM EST ship the next business day
- Express orders can be changed within one hour of placement
For urgent express order questions, reach us Monday to Friday, 5:00 AM to 5:00 PM EST. If your order is placed after hours, please contact us before 10:00 AM EST on the next business day to request any changes.
After-hours help
If you have questions about LED panel lights, retrofit kits, industrial lighting, or other products after hours, use our contact form and a Lighting Specialist will follow up within 24 hours.